VITA equips and empowers Virginia's executive branch in IT infrastructure, cybersecurity, governance and procurement. We drive critical business connections between Virginians and their government. VITA connects, protects and innovates for Virginia's technological future.
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VITA offers a variety of IT services and products to Commonwealth and local governmental agencies and entities. The VITA service catalog contains descriptions, pricing, and service-specific ordering information for IT infrastructure, security and selected enterprise services to best serve Virginians.
VITA's security team prides itself with protecting Virginia’s data and providing a safe, secure technology environment that ensures state agencies can accomplish their respective missions. The team develops and manages an ever-changing portfolio of tools and processes designed to secure Commonwealth data and systems.
VITA’s role is to lead the strategic direction of technology use in the Commonwealth. VITA facilitates development and provides oversight to ensure IT resources are used and appropriately managed within enterprise projects and procurements in support of agency business objectives.
VITA's supply chain management group is the Commonwealth's information technology procurement and sourcing hub. The team strives to consolidate and leverage the Commonwealth's buying power to develop value-driven IT contracts that benefit agencies and Virginians.
The VITA Customer Care Center (VCCC) is available 24 hours a day, seven days a week to provide Commonwealth customers technical support and answer questions. Connect directly or use a do-it-yourself tool to reset a password or open a service ticket.
If you have a COV account, visit the VITA Service Portal to check on the status of your service ticket, order catalog services or report an issue.
Zip Code: 23113
City/County: MIDLOTHIAN
SPOK provides Statewide and Nationwide paging to all VITA customers in Virginia. The contract is available to all VITA customers; however, Coverage is not available in all geographic areas. Pleas contact your SPOK Paging representative to discuss coverage issues.
For General Information on all VITA Paging Services <Click Here>.
Updated for FY22-23
Paging is offered as a true service. The paging device is provided and included in the service cost. Pagers not functioning due to normal wear and tear will be replaced at no cost. Lost or damaged pages must be replaced at the cost specified.
Nationwide service provides for paging service anywhere in the Continental US where paging service is available. Contact your service representative to determine coverage areas.
All orders are submitted through the VITA TEBS portal by the agency Telecommunications Coordinator.
For Service, support or replacement of broken or malfunctioning pagers, call the Account Manager listed below. Lost and stolen pagers require the customer to submit an order to VITA. A replacement charge will all to stolen or damaged devices.
All returns should go to:
Inventory 3000 Technology Drive, Suite 400 Plano, TX 75074
All other questions should be directed to Andrew Falls at (303) 210-2377 or to VITA.
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